Shipping Policy

SHIPPING INFO

FREE SHIPPING to the Continental US!

We will do our best to ship your order as soon as possible, and because these are made with loving care— by hand— it may take a couple of weeks. Good things come to those who can wait and we appreciate it. We ship within the continental United States only. The continental US excludes Hawaii, Alaska, and US territories.

We ship from Southern California.

PAYMENTS

We take PayPal® only for now. Check back later to see if we have more buying options.

SALES TAX

We're located in California, and businesses only have to charge sales tax for customers in the state that your business is located. If you are fortunate enough to live in beautiful California, you will unfortunately be charged the current sales tax on your orders.

RETURNS

UNCONDITIONAL LOVE ... OUR GUARANTEE

Pacafone.com has you covered! If, for any reason, you are not completely satisfied with your purchase, send it on back within 30 days of receipt, and we will replace it or issue a full refund. That easy!

HOW TO

Pack up your product, your original invoice, and a note that includes the following: Whether you would like a return or an exchange; the product you are exchanging for; and your contact information, including a shipping address.

Ship using a trackable shipping service to:

ATTN: Returns
Pacafone
7222 Santa Rosa Road
Buellton, CA 93427

We'll replace, or refund your purchase upon receipt of the returned merchandise. If replacing we will re-ship the items to you via ground service free of charge.